Account Manager- Retail Club Team- Oakville (Hybrid)

Account Executive – Retail Club Team
Location: Hybrid (Minimum three days/week in Oakville, ON office)
Reports to: Retail Club Business Unit Manager
Compensation: $75,000–$80,000 annually + performance-based bonus + full benefits package

About the Role:

We are seeking a proactive and detail-oriented Account Manager to join our Club Team. This role focuses on managing and growing relationships with key club retailers, including Costco, S&R, Pricesmart, Sam’s Club, and BJ’s. The ideal candidate will have a strong background in account management, excellent communication skills, and the ability to develop compelling sales presentations.

Key Responsibilities:

Client Relationship Management

• Develop and maintain strong relationships with club retailers, ensuring high levels of client satisfaction.
• Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Maintain accurate records of client interactions, sales activities, and follow-ups.

Sales Presentation Development

• Develop and present compelling sales presentation that clearly articulate product value, and insightful category analysis, effectively engaging buyers and driving informed purchasing decisions.
• Tailor presentation content to different audiences, ensuring clarity and impact.
• Collaborate with the Marketing Team to refine visuals, layouts, and messaging.

Sales Support & Analytics

• Generate and analyze sales reports and performance metrics using tools such as Circana / Unify+.
• Identify trends and opportunities to optimize sales performance.
• Coordinate the preparation, management, and shipment of sales samples as needed.

Project Management

• Organize and facilitate product launch meetings, including scheduling, agenda preparation, and follow-up tasks.
• Collaborate with Product Development and Operations teams to monitor project progress and ensure timely execution.
• Address issues or delays to support successful project outcomes.

Market & Competitive Research

• Conduct research on market trends, competitor activities, and customer needs to support sales strategies.
• Identify growth opportunities and provide actionable recommendations to the sales team.

Qualifications

• Previous account managing experience with club retailers (e.g., Costco, S&R, Pricesmart, Sam’s Club, BJ’s) is highly desirable.
• Strong proficiency in PowerPoint, with the ability to create visually compelling presentations.
• Excellent copywriting and storytelling skills, with the ability to craft concise, persuasive messaging.
• Highly organized, with strong project management abilities and attention to detail.
• Ability to work independently while collaborating across multiple teams.
• Comfortable in a fast-paced, dynamic sales environment with shifting priorities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Bachelor’s degree or equivalent experience.

This leader in the home organization industry, offers innovative storage and organization solutions designed to simplify daily life. The products are sold on major retail and club channels, providing high-quality, space-saving solutions that enhance home functionality. Priding themselves on a collaborative, fast-paced work environment where team members are encouraged to take ownership of their roles and contribute to business growth. Valuing creativity, initiative, and problem-solving, making this an exciting opportunity for an Account Manager looking to make an impact.

For selected candidates, the interview process will include an initial online meeting and an in-office in-person meeting with the team (employment references will be included).